Shipping Policy

Last Updated: July 23, 2026

Thank you for shopping with Your Store Name. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and ship orders.

Order Processing

• Orders are processed within 1–2 business days after payment has been successfully received.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak shopping seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are as follows:

• Standard Delivery: 3–7 business days
• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order value.

From time to time, we may offer Free Shipping on eligible orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking information (where available), allowing you to monitor your shipment.

Delivery Information

Please ensure that your shipping address, phone number, and other contact details are accurate when placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If a delivery cannot be completed due to incorrect address information, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Damaged or Lost Shipments

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.

When reporting a damaged shipment, please provide:

• Your Order Number
• Photos of the damaged product
• Photos of the shipping package

We will investigate the issue with the shipping carrier and work toward a suitable resolution.

International Shipping

At this time, we currently ship only within Pakistan.

If international shipping becomes available in the future, this policy will be updated accordingly.

Order Changes and Cancellation

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to modify or cancel it.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Business Name: Urbax

Email: faisalhousehold3@gmail.com

Phone: +92 3141635337

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Pakistan Standard Time)