Contact Information

Effective Date: July 24, 2026

At [Urbax], we're committed to providing excellent customer service. If you have any questions about our products, orders, shipping, returns, or any other inquiries, we're here to help.

Customer Support

You can contact our customer support team using the following details:

Store Name: [Urbax]
Email: [faisalhousehold3@gmail.com]
Phone: [0314635337] (Optional)
Business Address: [multan] (Optional)

Support Hours

Our customer support team is available during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 4:00 PM
• Sunday & Public Holidays: Closed

(You can update these hours to match your business schedule.)

Response Time

We aim to respond to all customer inquiries:

• Email: Within 24–48 business hours.
• Phone: During business hours, where available.
• Contact Form: Within 1–2 business days.

Response times may be longer during weekends, holidays, or peak sales periods.

Order Support

When contacting us about an order, please include:

• Your Order Number
• Your Full Name
• The Email Address used for the order
• A brief description of your inquiry

Providing this information helps us assist you more quickly.

Business Inquiries

For partnership, wholesale, media, or other business-related inquiries, please contact us using the email address above and include the subject of your request.

Policy Updates

We may update this Contact Information page from time to time. Any changes will be posted on this page with the updated effective date.